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Overview

The Users area is where you inspect individual people: who they are, what they did, and how properties changed over time. It is the operational view behind charts and funnels.

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Finding users

Search byExample
distinct_id / your identify() IDStable account key
EmailIf you set it via people.set or identify flow
Custom propertiesPlan, workspace, role (as indexed in your project)

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Profile layout (typical)

Profile: user_12345
├── Identity: email, name, plan
├── Activity: sessions, last seen, event counts
├── Properties: traits from people.* and identify
└── Timeline: ordered events

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Example properties

plan: enterprise
primary_workspace_id: ws_abc
signup_date: 2024-01-10
integrations_connected_count: 4

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Timeline

The timeline lists events in order—auto-events and track() calls—so you can answer “what happened before they churned?” or “did they ever complete onboarding?” Example sequence: 
page_view → /pricing
signup_completed
integration_connected
agent_run_started
agent_run_completed (success)

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Filters and lists

User list views support filters aligned with Filters & operators: plan, geography, activity recency, custom traits, and cohort membership.

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Privacy

Only give dashboard access to people who need it. Exported JSON may contain identifiers—handle exports under your DPA and internal policy. See Privacy & compliance.

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Next steps

Cohorts

Saved segment definitions

User profiles (data model)

How profiles are built